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HAINES CREEK PROPERTY MANAGEMENT, LLC - Privacy Policy

Last Updated: July 28, 2026

1. Introduction and Corporate Background

HAINES CREEK PROPERTY MANAGEMENT, LLC ("we," "us," or "our"), established in Florida on August 28, 2019, respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard the data you share with us through our website (hainprofession.com), phone communications, text messages, and during the provision of our residential and commercial property management services.

2. Information We Collect

We collect information necessary to facilitate property management, leasing, and maintenance operations. This includes your name, phone number, email address, property addresses, tenant applications, and the contents of any message you submit through our contact form. We also automatically collect limited technical data (such as IP addresses and browser types) when you use our website. An email address is not required to submit our general contact form.

3. How We Use Your Information

We use your information for legitimate property management operations: to respond to your inquiries, manage leasing agreements, coordinate property maintenance, process rent payments, communicate regarding HOA compliance, and provide ongoing customer service.

4. SMS and Text Messaging Consent

If you opt in to receive text messages via our web form (Declared Opt-In Method: WEB_FORM), we will use your phone number to send account notifications, property maintenance updates, lease reminders, and customer service communications. Message frequency varies. Message and data rates may apply. Your consent to receive text messages is not a condition of purchasing any property management services or signing a lease. You may reply STOP at any time to opt out of text messages, and you will receive a single confirmation message. For assistance, reply HELP. Carriers are not liable for delayed or undelivered messages.

5. Prohibition of SMS Data Sharing

We strictly protect your communication records. No mobile information, including SMS opt-in data and consent, will be shared with third parties or affiliates for marketing or promotional purposes. All other use case categories exclude text messaging originator opt-in data and consent; this opt-in information will not be shared with any third parties under any circumstances.

6. Property Maintenance and Leasing Data

Data submitted for property management, including maintenance requests and leasing inquiries, is used exclusively by our internal management team to generate accurate service tickets, manage tenant relations, and conduct necessary property evaluations.

7. Subcontractor Coordination and Data Use

As a property management firm, we coordinate with licensed maintenance subcontractors (e.g., plumbers, electricians, landscapers) and HOA boards. We only share strictly necessary project details (such as property addresses and maintenance issues) with these trusted professionals to execute repairs or services. As outlined in Section 5, SMS consent and mobile contact data are explicitly excluded from this sharing.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to remember your preferences, analyze site traffic, and improve website performance. You can manage or disable cookies through your web browser settings, though this may affect the functionality of certain site features.

9. Information Sharing Practices

We do not sell, rent, or trade your personal information. Beyond trusted subcontractors and operational service providers (such as property management software or payment processors), we only disclose personal information when legally required by law enforcement, court order, or to protect our legal rights, property, and safety.

10. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information and leasing documents against unauthorized access, loss, or misuse. However, no method of electronic storage or internet transmission is completely secure, and absolute security cannot be guaranteed.

11. Your Rights and Choices

Depending on your jurisdiction, you may have the right to access, correct, or request the deletion of your personal information. You also have the right to withdraw consent or opt out of specific communications at any time. To exercise these rights, please contact our administrative office using the details provided below.

12. Children's Privacy

Our property management services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can promptly remove it.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, corporate developments, or evolving legal requirements. Any updates will be posted directly on this page with a revised effective date. Your continued use of our services constitutes acceptance of the revised policy.

14. Contact Information

For any questions regarding this Privacy Policy, your property management data, or our communication practices, please contact us:

Company Name: HAINES CREEK PROPERTY MANAGEMENT, LLC

Address: 1411 TORREY PINES DR, LADY LAKE, FL 32159

Phone: +1 (409) 916-8479

Email: info@hainprofession.com

Website: hainprofession.com

HAINES CREEK PROPERTY MANAGEMENT, LLC - Terms & Conditions

Last Updated: July 28, 2026

1. Acceptance of Property Management Terms

These Terms and Conditions ("Terms") govern your access to and use of the website (hainprofession.com) and the residential and commercial property management services provided by HAINES CREEK PROPERTY MANAGEMENT, LLC ("we," "us," or "our"), an entity established in Florida on August 28, 2019. By accessing our website, requesting a management consultation, or signing a leasing agreement, you acknowledge that you have read, understood, and agree to be bound by these Terms.

2. Property Management Services

We specialize in property management and related administrative services, including maintenance coordination, tenant screening, rent collection, lease enforcement, property inspections, and HOA compliance support. The specific scope of services provided to property owners or tenants is governed by a separate, legally binding management or leasing agreement. Information on this website is provided for general informational purposes only.

3. Management Agreements and Leasing Applications

Any estimates or management proposals provided are based on the initial scope of the property details provided. Formal engagements require a signed property management agreement. For prospective tenants, submitting an application via our website does not guarantee lease approval. Application fees are non-refundable and are processed in accordance with Florida landlord-tenant laws.

4. Client and Tenant Responsibilities

By using our services, you agree to: provide accurate, current, and complete contact and financial information; secure necessary approvals from homeowners associations (HOAs) when modifying a property; ensure timely payment of rent or management fees; and comply with the terms of your specific lease or management contract.

5. Property Maintenance and Coordination

We coordinate maintenance and repair services using licensed and insured third-party contractors. Tenants must submit maintenance requests through our designated portal or contact channels. Emergency repair protocols and response times are outlined in the individual lease agreement. We are not liable for delays in repairs caused by external contractor availability or severe weather events.

6. Rent Collection and Late Fees

Rent and management fees are due as stipulated in your specific contract. Late payments may result in late fees, suspension of non-essential services, or legal action, strictly as permitted by Florida statutes governing residential and commercial tenancies.

7. Fair Housing and Regulatory Compliance

HAINES CREEK PROPERTY MANAGEMENT, LLC strictly complies with the Federal Fair Housing Act and Florida state housing regulations. We do not discriminate on the basis of race, color, religion, sex, handicap, familial status, or national origin in the leasing, management, or maintenance of properties.

8. SMS Program Terms and Consent

When opting into our SMS program via our web form (Declared Opt-In Method: WEB_FORM), you agree to receive recurring text messages regarding your account notifications, property maintenance updates, lease reminders, and customer service communications. Message frequency varies based on account and property activity. Message and data rates may apply. Reply STOP to opt out at any time. For assistance, reply HELP. Your consent to receive text messages is not a condition of purchasing any property management services or signing a lease. Carriers are not liable for delayed or undelivered messages.

9. SMS Opt-In, Opt-Out, and Support Instructions

Opt-In: Consent is collected via an unchecked checkbox on our online contact and consultation web form. By actively checking the box, you agree to receive SMS updates regarding your property or account.

Opt-Out: You may cancel the SMS service at any time by texting "STOP". After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from our team.

Support: If you are experiencing issues with the messaging program, reply with the keyword "HELP" for more assistance, or get help directly at info@hainprofession.com or +1 (409) 916-8479.

10. SMS Data Privacy and Prohibition of Sharing

We strictly protect your communication records. No mobile information, including SMS opt-in data and consent, will be shared with third parties or affiliates for marketing or promotional purposes. This SMS opt-in information will not be shared with any third parties under any circumstances, ensuring your contact details remain strictly utilized for your active property management communications.

11. Intellectual Property Rights

All content on this website, including text, graphics, logos, and property listing images, is the property of HAINES CREEK PROPERTY MANAGEMENT, LLC or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use our content without our prior written permission.

12. Limitation of Liability

To the fullest extent permitted by law, HAINES CREEK PROPERTY MANAGEMENT, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website, maintenance delays, or SMS communication failures. Our website and its content are provided "as is" without warranties of any kind.

13. Governing Law and Dispute Resolution

These Terms & Conditions and any separate management agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles. Any disputes shall be subject to the exclusive jurisdiction of the state and federal courts located in Florida.

14. Corporate Contact Information

For any questions regarding these Terms, your property, or your communication preferences, please contact us:

Company Name: HAINES CREEK PROPERTY MANAGEMENT, LLC

Address: 1411 TORREY PINES DR, LADY LAKE, FL 32159

Phone: +1 (409) 916-8479

Email: info@hainprofession.com

Website: hainprofession.com